Library/T-10
Time P&L
Account for time the way a P&L accounts for money: what it costs, where it goes, what came back.
The whole cycleT-10
The pattern it solves
Time is treated as free and unlimited, so no fix can be judged worth its cost.
Signals you need it
Nobody can say how many hours a problem costs a year. Improvements are claimed but never counted.
Use it when
Always, as the ledger behind every other tool.
What it takes in
Findings from any instrument, annualized with `duration × frequency × people × 52`.
What you end up with
Time losses by line (manual work, meetings, waiting, rework, duplicate work, context switching, handoffs, administrative work, manual reporting, unnecessary approvals), time gains after changes, and the cost of each change.
The steps
- 1.Annualize each loss.
- 2.Group by line.
- 3.After a change, measure the same thing the same way.
- 4.Record what the change cost, in money and in hours to build.
- 5.A change whose cost exceeds the hours it returns is a bad change, however many hours it finds.
How it returns time
Makes time countable, so decisions about it can be made like decisions about money — including when to stop buying it.
What to measure
Itself.
What to measure, before and after. Not what anyone achieved — there are no client results to report.
Where it comes from
Time Operators.
What it fixes
Every category in the library
This one is not aimed at a particular leak. It runs across all twenty.
- 01Recurring reports nobody acts on
- 02Agenda-less recurring meetings the owner attends
- 03Tool sprawl and shelfware
- 04Owner's inbox and message triage
- 05Quoting, proposals, and estimates
- 06Scheduling back-and-forth
- 07Invoicing, receivables, and payment chasing
- 08Re-keying data between systems
- 09Onboarding done from memory
- 10Repeated questions and tribal knowledge
- 11Approvals bottlenecked on the owner
- 12The "only I can do this" tasks
- 13Rework
- 14Waiting on external dependencies
- 15Context switching and fragmented attention
- 16Non-utilized talent
- 17Location- or device-locked work
- 18The disproportionate client or account
- 19The service line that no longer earns its place
- 20Commitments that outlived their reason
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